Alexandros Dodopoulos is the Business Intelligence Loyalty & Analytics Director of AB Vassilopoulos, member of Ahold Delhaize Group. He is responsible for Customer loyalty, focusing on customer engagement and digitization of Customer journey and experiences.
He is also leading the Business Intelligence & Analytics function, embedding customer behavior insights across the organization, supporting Commercial strategy, Business development and Network expansion.
He has an expertise in a broad spectrum of fields, covering Business Strategy, Digital Transformation, Customer Research & Project Management. He also has prior experience in the Customer Research Industry.
He holds a Business Administration degree from American College of Greece and an MSc in Management from Essex University